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Agreement
GENERAL CONDITIONS
for the use of vatservice.info
owned by vatserviceinfo aps, company reg. no. 32096832
 

The following conditions shall apply where no other written agreement has been made between vatservice.info aps and the user. These conditions shall apply whether they have been communicated to the user in connection with a specific agreement or in any other way. The user will not be permitted access to vatservice.info until he has confirmed his subscription via e-mail, whereby he also confirms having read and accepted these general conditions.
 
1. Access to and use of vatservice.info
 
1.1. The user may access and use the vatservice.info VAT refund information service as soon as the user has subscribed to this service and confirmed the subscription via e-mail, and vatservice.info has received payment for this service.
 
2. Delivery time and delays
 
2.1. Any delivery time stated is an approximate estimate and is subject to the proviso that there is no access via the Internet or the vatservice.info website for technical, system-related or other reasons is out of service.
 
2.2. vatservice.info is entitled to postpone the user's access to the website where this is warranted by circumstances beyond vatservice.info's control, cf. "force majeure" below.
2.3. Subject to 2.2 above, the user shall be entitled to cancel the agreement if the specified delivery time is exceeded significantly; however, delayed access shall not entitle the user to claim damages for direct or indirect loss, regardless of the cause of the delay, including negligence on the part of vatservice.info.
 
3. Force majeure
 
3.1. vatservice.info shall be entitled to cancel orders or postpone the execution of orders, and vatservice.info ApS shall not be liable for failure to provide access to the vatservice.info website or for partial or delayed access to the vatservice.info website, which is fully or partially due to circumstances beyond vatservice.info's control, such as riot, civil unrest, war, fire, rules and regulations, strike, lock-out, slow-down, technical problems, system problems, failure of suppliers to deliver, accidents or power shortages.
 
3.2. In such cases, all rights of the user shall be suspended or annulled.
 
3.3. Termination or postponement of access to vatservice.info shall not entitle the user to claim damages for direct or indirect loss or make any other claims against vatservice.info aps.
 
4. Complaints etc.
 
4.1. The user shall immediately inform vatservice.info of any access problems to the vatservice.info website. Complaints shall be submitted in writing to vatservice.info immediately upon detection of any problems.
 
5. Product liability
 
5.1. Through its website vatservice.info exclusively offers access to information about VAT refund opportunities from the countries listed on the website. Vatservice.info aps assumes no liability for applications completed by users, including any errors or omissions that may arise in connection with the user's completion of applications, for any refusal of applications in whole or in part, for any letters and documents submitted or for any other kind of communication.
 
5.2. vatservice.info strives to keep the website updated at all times but in view of the constant changes in legislation and practice vatservice.info assumes no legal obligation in this respect. vatservice.info disclaims liability for any incorrect information resulting from failure to update the website or missing/erroneous information about current rules originating directly or indirectly from a third party.
 
5.3. vatservice.info is not liable for any damage to IT systems, PCs, software or any other kind of IT or PC-related products and services.
 
5.4. vatservice.info is not liable for business interruptions, loss of earnings or any other kind of indirect loss.
 
5.5. Where vatservice.info incurs product liability against a third party the user shall indemnify vatservice.info to the extent that vatservice.info's liability is limited under the four preceding articles. The user shall accept that an action is brought against him at the court of law hearing the product liability case against vatservice.info.
 
5.6. If a third party makes a claim against either party for damages in accordance with the above, said party shall immediately inform the other party.
 
6. Prices
 
6.1. User shall pay the agreed prices applicable at any time for access, subscription and other services (cf. the enclosed price list and confirmation of prices via e-mail). Unless otherwise agreed, the user shall pay for access and subscription before being permitted access to vatservice.info. Access will normally be provided within two working days of receipt of payment.
 
6.2. All invoices will be sent as e-mail attachments.
 
6.3. vatservice.info is entitled to change prices by giving three months' notice via e-mail to all existing customers. Price changes may be due to internal decisions made by vatservice.info on price increases or changes, general price trends or other circumstances beyond vatservice.info's control.
 
7. Payment
 
7.1. vatservice.info's terms of payment are cash on receipt of invoice, unless otherwise agreed.
 
7.2. In case of late payment, vatservice.info is entitled to charge interest from the date of the invoice. Interest shall be charged at a rate of minimum 1.5% per month or fraction of a month but will increase if market interest rates go up. In addition, vatservice.info may claim compensation for reminders, collection fees and other expenses related to collection of amounts due. Any complaints about errors or omissions shall not release the user from his obligation to effect payment on time.
 
7.3. vatservice.info is entitled to charge DKK 100.00 for reminders.
 
8. Ownership
 
8.1. vatservice.info aps is the owner of the website and the user does not acquire any ownership under this agreement. The user may not sell, pledge or otherwise dispose of the website or part of it in such a way that the ownership of vatservice.info can be questioned or disputed.
 
8.2. Subject to the user's right of use, vatservice.info aps is entitled to sell the website and transfer all rights as website owner to a third party.
 
8.3. The user solemnly declares that he will not transfer his right of use to any third party.
 
9. Term and termination
 
9.1. A subscription can be made for a period of minimum one calendar year. This agreement shall be terminable by giving 6 months' prior written notice to expire on 31 December. For example, if notice of termination is given by 30 June 2007, this agreement expires on 31 December 2007. If notice of termination is given later than this date, the user is bound by this agreement until the end of 2008, etc.
 
9.2. vatservice.info may also terminate this agreement by giving 6 months' prior written notice to expire at the end of a calendar year.
 
10. User declaration
 
10.1. The user declares that he is of full legal capacity, not in suspension of payments and not in liquidation or bankruptcy. The user agrees to fully comply with this agreement, the content of which he has read and accepted, and a copy of which he has printed out at the time of subscribing.
 
11. Partial invalidity
 
11.1. If any provision or provisions of this agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
 
12. Limitation of claims
 
12.1. No claim, regardless of form or cause, which in any way arises out of services provided by vatservice.info aps, may be made by either party more than one year after the reason for the claim arose.
 
12.2. However, the period of limitation for vatservice.info's claim for payment of services provided shall be subject to Danish legislation on limitation.
 
13. Deviations
 
13.1. No deviations from the above provisions shall be valid unless expressly agreed in writing between the parties.
 
14. Disputes
 
14.1. Any disputes relating to the business relations between the user and vatservice.info aps and all matters related thereto, regardless of the size of the claim, shall be settled by the court of Aabenraa, Denmark, as the court of first instance, and this agreement shall be governed and construed in accordance with the laws of Denmark.

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